Privacy Policy Overview
Your information and privacy are important to us
This Privacy Policy takes effect from April 9, 2026 and is based on South African GDPR
compliance.
What We Collect and Why
We gather only the minimum data needed to address your requests, improve our services, or contact you about enquiries.
- Contact information (name, email address)
- Details of your enquiry or request
- Session and usage data
- Consent records and communications
- Any supporting documentation you share
Data is used strictly for the purpose stated and is never sold to advertisers.
How We Use Your Data
Your data helps us answer enquiries, refine our offerings, and communicate service updates or business-related advice.
We comply with relevant South African data protection legislation and never use your data for unauthorised marketing.
Your Rights Under the Law
You have clear, enforceable rights to access, correct, delete, or transfer your personal information safely.
Access Rights
Request and review your information.
Correction Rights
Update or fix your stored data.
Deletion Rights
Request deletion of your data.
Portability Rights
Obtain or transfer data securely.
When Data Is Shared
Information is shared only with partners or suppliers needed to help process your enquiry, and only as necessary.
All third parties comply with equivalent privacy standards and data is never shared for marketing.
Protecting Your Information
We use secure systems and internal procedures to keep your information safe from loss, misuse, or unauthorised access.
Should a data breach occur, you will be notified and guided appropriately as per regulations.
How to Contact or Complain
If you have questions or concerns, contact our privacy manager at any time.
Address: 155 West Street, Sandton, Johannesburg 2196 South Africa
Phone: +27492548470
Email: content@heliovagalix.com
Address: 155 West Street, Sandton, Johannesburg 2196 South Africa
Phone: +27492548470
Email: content@heliovagalix.com